Return & Refund Policy – MyHomexa.in

Last Updated: 17 September 2026

At MyHomexa.in, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we're here to help.

Return Eligibility

You can request a return within 7 days of receiving your order if:

• You received a damaged or defective product.

• You received the wrong item.

• The product is missing parts or accessories.

To be eligible, the item must be unused, in its original packaging, and with all tags and accessories.

Items Not Eligible for Return

• Used or damaged products after delivery.

• Products returned without original packaging.

• Return requests made after 7 days of delivery.

Refund Process

• Once we receive and inspect the returned item, we will notify you about the refund status.

• Approved refunds will be processed to the original payment method within 5–7 business days.

• For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI.

Replacement Policy

If you receive a damaged or incorrect item, we may provide a replacement instead of a refund, depending on product availability.

Return Shipping

If the return is due to our mistake (wrong, damaged, or defective product), return shipping charges will be borne by MyHomexa.in.

How to Request a Return

Email us with:

• Order ID

• Product photos/videos

• Reason for return

Email: support@myhomexa.in

We will respond within 24–48 business hours.

Contact Us

MyHomexa.in

Email: support@myhomexa.in

Website: www.myhomexa.in